ML
MedLink
Virtual triage - Teleconsultation - Delivery
24/7 nurse-led support

Healthcare that meets you where you are - fast, secure, and local.

AI-assisted symptom triage, virtual consults, and same-day pharmacy delivery.

AI-Powered TriageLicensed DoctorsSecure & Private
Healthcare
Clinic
Doctors
24/7

Nurse-led triage

Avg response in 38s

Guided triage

Balanced, clinically aligned chat support

Our symptom assistant pairs fast AI analysis with clinician oversight so every exchange stays grounded, calm, and professional. Share what you feel, get clear next steps, and know a licensed nurse is looped in when urgency rises.

Consistent tone

Plain-language prompts that avoid alarm while guiding you toward the right level of care.

Clinical balance

Escalation paths include vitals checks, self-care steps, and seamless handoff to clinicians.

Medlink Rwanda
Symptom Assistant
Guided triage
Live
Hi - start by describing your main symptom(s).

How MedLink Works

A simple end-to-end flow from first symptom to recovery. Every handoff is structured so you never have to repeat yourself.

Step 1

Start symptom check

Answer adaptive questions powered by our triage engine. It scores urgency and builds a summary for the clinician.

You get: Urgency band and a ready-to-share triage note.
Step 2

Consult a clinician

Jump into chat or video with a licensed doctor. They already see your answers, vitals, and past visits.

You get: Clear guidance, care plan, and any needed investigations.
Step 3

Receive medication

The doctor issues a digital prescription. Partner pharmacies prepare and dispatch via trusted couriers.

You get: Same-day delivery or pickup, plus payment confirmations.
Step 4

Follow-up and reminders

We nudge you for follow-up, adherence checks, and recovery tips. Clinicians can re-engage quickly if needed.

You get: Better adherence and fewer repeat visits.

Integrated Ecosystem

A connected set of tools for patients, clinicians, pharmacies, delivery partners, and hospitals.

Who connects to MedLink
Integrated Ecosystem
A connected set of tools for patients, clinicians, pharmacies, delivery partners, and hospitals.
Patients
Use symptom checker, consult doctors, pay securely, and receive medication with delivery updates.
Mobile and web apps with payments, chat, and delivery tracking.
AI triage engine
Guides questions, classifies urgency, and produces a structured note for clinicians.
Decision trees, NLP prompts, and safety rails for escalation.
Doctors
Review triage, chat or video with patients, prescribe, and document follow-up plans.
Clinician dashboard, chat, video, e-prescription module.
Pharmacies
Receive prescriptions, prepare medication, handle payments, and hand over to delivery.
Pharmacy portal with order queue and verification checks.
Delivery partners
Collect prepared medication, deliver same day, and capture proof of delivery.
Courier network and live delivery status.
Clinics and hospitals
Redirect non-urgent cases, get reports, and track volume relieved by virtual care.
Admin dashboards and routing rules.

How Can We Assist You?

Whether you are a patient, clinician, or pharmacy partner, MedLink is built to support you.

Medical Questions

Get guidance for common symptoms, self-care tips, and recommended next steps.

Symptom Checker

Use our AI-assisted triage to understand urgency and whether you need a doctor.

Talk to a Doctor

Connect with licensed Rwandan clinicians via chat or video for non-urgent care.

Prescriptions & Pharmacy

Receive digital prescriptions and order medication from partner pharmacies.

Delivery & Follow-up

Track medicine delivery and receive follow-up reminders for safe recovery.

Clinics & Hospitals

Streamline patient triage, reduce waiting lines, and receive structured triage reports.

What People Say

"Quick and trustworthy."

I received medical advice within minutes and my medicine arrived the same day - no queue!

- Aline, Kigali

"Great for our clinic."

MedLink reduced non-urgent visits and helped doctors receive better pre-consult information.

- Dr. Jean, Private Clinic

"Easy to use."

Our pharmacy team used MedLink to handle prescriptions quickly - it saved a lot of time.

- Pharmacy Partner
App Reviews

Ready to try MedLink?

Try our symptom checker, talk to a doctor, or request a demo for clinics and pharmacies. Your care, simplified.

Average rating4.9
★★★★★
ML
MedLink
Kigali • Rwanda
Live triage

Experience how MedLink listens, summarizes, and routes concerns with clinical-grade guardrails. Every prompt is audited, every handoff is seamless.